Fabrication Steps

1. Your mug is made by hand with earthenware.

2. The mug dries for 2 weeks.

3. We fire the mug in the kiln (ceramic oven) at 980 degrees.

4. We paint by hand your chosen print onto the mug.

5. We glaze the mug.

6. We fire the mug once again but this time at 1030 degrees to make it shiny and food safe.

7. Your mug is ready to be shipped.

American Express
Apple Pay
Google Pay
Mastercard
PayPal
Shop Pay
SOFORT
Visa

Payment
— Secure payment by Visa, Mastercard, Carte Bleue and Maestro bank cards
— Payment via PayPal Delivery
— Anywhere in the world
— Fees are calculated according to weight and destination

Shipping

— How do you pack your pieces to ensure they arrive safe? 

A lot of time and care goes into packing each piece. Every item is protectively wrapped (in a sustainable packaging) and packed tightly into a box. *please not that all ceramic orders are sent with mandatory signature on delivery. We are not responsible for any stolen or missing packages. 

— What if my order arrives broken? 

In the unlikely event of your order arriving damaged please email contact@shopbalou.com with pictures. Once a confirmation email is sent back to you, we will replace your piece. 

Delivery times
— It takes 5 weeks before shipping. We ship Worldwide.

Exchanges & Returns
— We don't accept ceramic returns or exchange because it is made just for you and a return will be to risky and fragile.

Care Instructions

Are pieces dishwasher/ microwave safe?

Yes, every piece is dishwasher and microwave safe. However, in order to protect and preserve the colors of the glazes it is recommended to limit time in microwave and only hand wash. 

BALOU GIFT CARD

€50,00 Regular price
Unit price
per 
Shipping calculated at checkout.
You can't go wrong with a gift card. Choose an amount and
write a personalized message to make this gift your own.

Fabrication Steps

1. Your mug is made by hand with earthenware.

2. The mug dries for 2 weeks.

3. We fire the mug in the kiln (ceramic oven) at 980 degrees.

4. We paint by hand your chosen print onto the mug.

5. We glaze the mug.

6. We fire the mug once again but this time at 1030 degrees to make it shiny and food safe.

7. Your mug is ready to be shipped.

American Express
Apple Pay
Google Pay
Mastercard
PayPal
Shop Pay
SOFORT
Visa

Payment
— Secure payment by Visa, Mastercard, Carte Bleue and Maestro bank cards
— Payment via PayPal Delivery
— Anywhere in the world
— Fees are calculated according to weight and destination

Shipping

— How do you pack your pieces to ensure they arrive safe? 

A lot of time and care goes into packing each piece. Every item is protectively wrapped (in a sustainable packaging) and packed tightly into a box. *please not that all ceramic orders are sent with mandatory signature on delivery. We are not responsible for any stolen or missing packages. 

— What if my order arrives broken? 

In the unlikely event of your order arriving damaged please email contact@shopbalou.com with pictures. Once a confirmation email is sent back to you, we will replace your piece. 

Delivery times
— It takes 5 weeks before shipping. We ship Worldwide.

Exchanges & Returns
— We don't accept ceramic returns or exchange because it is made just for you and a return will be to risky and fragile.

Care Instructions

Are pieces dishwasher/ microwave safe?

Yes, every piece is dishwasher and microwave safe. However, in order to protect and preserve the colors of the glazes it is recommended to limit time in microwave and only hand wash. 

BALOU GIFT CARD

BALOU GIFT CARD

€50,00